Buggy Whip FAQ

  1. FAQ
    1. How strong are your LED Buggy Whips®?
    2. What size LED Buggy Whip® should I purchase for my vehicle?
    3. Is it necessary to purchase a Buggy Whip® brand mount along with my LED Buggy Whip? Does it depend on if I have a threaded or a quick release base on my LED Buggy Whip?
    4. Will your LED Buggy Whip® work with my vehicle type?
    5. What is the warranty?
    6. Can I place a custom order for a LED Buggy Whip®?
  2. Shipping & Returns
    1. What is the shipment processing time?
    2. How will I know when my order ships?
    3. What shipping options are available?
    4. Do you ship to P.O. boxes, APO/FPO addresses?
    5. Do you ship outside of the USA? If so, what are your International Shipping Policies?
    6. What if my order is lost or damaged during shipment?
    7. Do you take returns or exchanges?
  3. Privacy Policy
    1. Communications
    2. Brochure Mailing List
    3. Communications to Serve You
    4. Fraud Protection and Compliance with Law
    5. Service Providers
    6. Special Events
    7. Business Transfers
    8. Cookies, IP Addresses, Pixel Tags and Tracking Technology
    9. Use of Aggregate Information
    10. Third party links
    11. How do we protect your information?
    12. Online Privacy Policy Only
    13. Terms and Conditions
    14. Your Consent
    15. Notification of Policy Changes
    16. Updating Personal Information
    17. Contacting Us
  4. Industry Showcase
  5. Featured Carousel
    1. How to access the featured carousel
    2. Editing an existing item on the carousel
    3. Adding a new item to the carousel
  6. Terms and Conditions
    1. TAXES:
    2. SECURITY INTEREST:
    3. RESCHEDULES:
    4. RESALE OF PRODUCTS:
    5. PROPRIETARY INFORMATION:
    6. PRICES:
    7. PAYMENT TERMS:
    8. PATENTS:
    9. NOTICES:
    10. NON-WAIVER OF DEFAULT:
    11. NO LICENSE:
    12. LIMITED WARRANTY; SUITABILITY
    13. LIMITATION OF LIABILITY AND INDEMNITY:
    14. GENERAL:
    15. FORCE MAJEURE:
    16. ENTIRE AGREEMENT; MODIFICATION:
    17. DELIVERY, TITLE PASSAGE AND INSURANCE:
    18. CANCELLATION:
    19. BUYER’S FINANCIAL CONDITION:
    20. ASSIGNMENT:
    21. APPLICABLE LAW/JURISDICTION & VENUE:
    22. ACCEPTANCE; RETURNS:

FAQ

Q: How strong are your LED Buggy Whips®?

Meeting military, NASA and aerospace certifications, our LED Buggy Whips are manufactured to endure the harshest environments globally and can withstand speeds in excess of 150 mph.

Q: What size LED Buggy Whip® should I purchase for my vehicle?

Regulations state that safety whips must extend at least 8 feet up from the ground, The size whip you choose depends on your application. We have standard lengths of 2 ft, 4 ft. 6 ft and 8 ft. We can also custom make any length LED Buggy Whip you desire, from one inch up to 8 feet.

Q: Is it necessary to purchase a Buggy Whip® brand mount along with my LED Buggy Whip? Does it depend on if I have a threaded or a quick release base on my LED Buggy Whip?

The threaded base on our LED Buggy Whip has a 1 inch ½ 20 external threaded piece that can be attached to your vehicle in two ways. It can be attached either directly using the washer and hex nut provided, or it can be easily screwed into a threaded quick mount already installed onto your vehicle. While it is not absolutely necessary to purchase our QM2 mount with your threaded LED Buggy Whip, it is highly advisable that you do. Our products are manufactured with high grade 316 steel and are machined for a precision fit. Other mounts may be compatible with the threaded base, but you may be taking a risk of misthreading, having an ill fit, or damaging the whip base. All products must be flush mounted with no threads exposed. Improper installation will void the warranty.

The quick release base model of our LED Buggy Whip does not have any threading and must be secured to your vehicle with our QRL03 mount using a locking hitch pin.

Q: Will your LED Buggy Whip® work with my vehicle type?

Our LED Buggy Whips will work with any 12V power source, however you will need check the amount of amperage you have available for your application. The average amperage that the whips can draw depends on the size and color of the LED Buggy Whip and the amount of voltage your vehicle outputs.

Q: What is the warranty?

Our warranty is one year against manufacturing defects, however we have been in business for 50 years and pride ourselves on being there for our customers and are available to address your specific situation.

Q: Can I place a custom order for a LED Buggy Whip®?

Yes! The advantage of buying from Buggy Whip® Inc. is that we are very open to our customer’s individual needs. We can custom make your whip anywhere from 1 inch to 8 feet in length and are open to any unique design requests such as custom engraving and colored anodized tops. Please fill out our custom order form to share your ideas of what it is you are looking for.

Shipping & Returns

Q: What is the shipment processing time?

All in-stock items are typically shipped within 72 hours, however due to the high demand for our LED Buggy Whip® antennas, there can be delays. Once the order is shipped an additional email will be sent with the tracking information. Please contact us if you have any questions or concerns, as it is our team's goal is to meet and exceed your expectations and we are available to help.

Q: How will I know when my order ships?

Once the order is shipped an email will be sent with the tracking information to the email address provided at checkout.

Q: What shipping options are available?

Orders placed through our website are shipped via USPS or UPS. If you have other shipping needs, please contact us to place your order outside of the website and we can help with other shipping arrangements.

Q: Do you ship to P.O. boxes, APO/FPO addresses?

Orders placed through our website are shipped via USPS or UPS. UPS does not deliver to P.O. boxes or APO/FPO addresses, however USPS does. If you have other shipping needs, please contact us to place your order outside of the website and we can help with other shipping arrangements.

Q: Do you ship outside of the USA? If so, what are your International Shipping Policies?

Yes, we do ship outside of the USA.

All orders placed through our website, including internationally, are shipped via USPS or UPS. However, if you would like to arrange another shipping method please contact us to place your order outside of the website and we can help with making a different arrangement.

Please be aware that any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

Q: What if my order is lost or damaged during shipment?

Please note; once the order is shipped, risk of loss or damage will pass to Buyer upon Seller’s delivery of the Products to the carrier for shipment. We are not responsible for lost or damaged merchandise once the product has shipped.

Q: Do you take returns or exchanges?

All returns and exchanges will be considered; however, we must be contacted in writing with the request and only after our written acknowledgement of the request can an item be returned to us. Please fill out a Return Merchandise Authorization to submit your request. All items that are unopened and unused are acceptable for return or exchange. Any products that are used or open are subject to consideration for return or exchange only after we have inspected the condition of the item. Returned items may have the possibility of a restocking fee.

If an item needs to be returned or exchanged the shipping fees are the customer's responsibility.


Privacy Policy

Q: Communications

If you select the ‘Please inform me option’ during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Buggy Whip to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

Q: Brochure Mailing List

If you have requested a Buggy Whip brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Buggy Whip, please contact us via email at . Include your name and mailing address and email address. You will be removed from any future mailings.

Q: Communications to Serve You

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Buggy Whip offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Buggy Whip takes great pride in having you as a customer and we will ensure your privacy as a customer. Buggy Whip does not sell or exchange names or any other information about our customers with third parties.

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Q: Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

www.buggywhip.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. Such third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of any linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Q: How do we protect your information?

Buggy Whip seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Q: Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Q: Terms and Conditions

All sales made through our website are governed by our Standard Terms and Conditions of Sale. Please also go to the link to our Standard Terms and Conditions of Sale on our website to review our Standard Terms and Conditions of Sale.

Q: Your Consent

By using our website, you consent to our privacy policy.

Q: Notification of Policy Changes

Buggy Whip reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Updating Personal Information

If you are a registered member at Buggy Whip, you can change your personal information at any time by updating your information at check-out.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send email to customersupport@buggywhipinc.com.

We are confident that your visit to Buggy Whip is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service at 760-789-3230.


Featured Carousel

Q: How to access the featured carousel

  • Modules
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  • Open The Featured Carousel Album (by clicking on the icon)

Q: Editing an existing item on the carousel

Refer to the How To Access the Featured Carousel instruction to access the featured carousel album if you haven't yet done so. You need to be in the album to edit an item.
  • Click on the edit icon for the item you want to edit.
  • You'll be able to edit any existing fields and image. (Title, URL, Photo)

Q: Adding a new item to the carousel

  • Click on the Add Photo on the top right
  • Define Title
  • Paste in the url to where you want it to link to.
  • Choose you image (click on the choose file button and browse image on your desktop )
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Terms and Conditions

Q: TAXES:

Except as otherwise expressly stated herein, any prices set forth in a quotation or on Seller’s website do not include federal, state or local sales, use, goods and services, excise or other similar taxes applicable to goods or services involved in this transaction. All such taxes shall be paid by Buyer, unless Buyer provides Seller with evidence satisfactory to Seller of exemption from such taxes. When Seller is required by law or regulation to collect such taxes, Seller will add such taxes to the sale price of the goods or services.

Q: SECURITY INTEREST:

Buyer hereby grants to Seller a security interest in all Products and all proceeds and products thereof until all amounts due or to become due hereunder have been paid. Any repossession and removal of Products shall be without prejudice to any of Seller’s other remedies at law or in equity. Buyer agrees, at any time and without further consideration, to do or cause to be done, executed and delivered, all such further acts and instruments (including without limitation financing statements appropriate for filing) as Seller may reasonably request in order to perfect Seller’s security interest.

Q: RESCHEDULES:

Buyer may only reschedule an order with Seller’s written consent. A reschedule may not extend further than an additional fifteen (15) calendar days from original ship date requested unless Seller agrees in writing at its sole discretion. Reschedules may be subject to a ten percent (10%) penalty based on total amount of the order or portion of the order rescheduled.

Q: RESALE OF PRODUCTS:

Buyer agrees that it shall not resell any Products purchased from Seller unless Buyer is an authorized distributor of Seller’s Products. Seller shall not be obligated to provide any warranty service or other technical support for any Products not purchased directly from Seller or an authorized distributor of Seller.

Q: PROPRIETARY INFORMATION:

As used herein, the term “Proprietary Information” includes any information, material or apparatus, of a confidential or proprietary nature obtained from Seller and any information obtained from Seller which is not readily available to Seller’s competitors and which, if known by a competitor of Seller, might lessen any competitive advantage of Seller or give such competitor a competitive advantage. Seller retains ownership of all Proprietary Information, whether written, oral, electronic, visual, graphic, photographic, observational or otherwise, and all documentation which contains Proprietary Information. Buyer shall not disclose, duplicate or reproduce any Proprietary Information, in whole or in part, nor shall Buyer use any Proprietary Information other than in the course of performing its obligations hereunder. Buyer shall take all reasonable steps to prevent the disclosure, duplication or reproduction of any Proprietary Information. Buyer shall limit access to the Proprietary Information to those employees of Buyer with a valid need to know. Notwithstanding the foregoing, Buyer shall not be required to refrain from disclosing or using any Proprietary Information which has become known to Buyer if the original source of such Proprietary Information was not Seller or any person or party affiliated with Seller or having a relationship of confidentiality with or an obligation of confidentiality to Seller. Upon request of Seller or termination of this Agreement, Buyer shall immediately return any Proprietary Information provided, including all copies made by Buyer.

Q: PRICES:

The sale price(s) for goods delivered Seller (“Products”) are accepted as stated on Seller’s order acknowledgment or website (for electronic commerce transactions) and include the cost of Seller’s usual factory tests and inspections. The prices set forth on Seller’s order acknowledgment or website are not subject to trade or other discounts unless otherwise stated in Seller’s order acknowledgment or any invoice that may be issued by Seller. All quotations of Seller expire fifteen (15) calendar days from the date given. The price to Buyer for any Products shall be the specific price quoted to Buyer or set forth on Seller’s website (for electronic commerce transactions) unless otherwise agreed by Seller in writing. All prices are subject to change without notice. Buyer acknowledges that the pricing of the Products and the other terms of this Agreement have been set based on the sections of this Agreement providing for an agreed allocation of the risk for any defective Products between the parties. Buyer further acknowledges that the pricing and terms would have been different if there had been a different allocation of the risk.

Q: PAYMENT TERMS:

Except as otherwise expressly stated herein, all orders made in electronic commerce will be paid at the time the order is placed. For all other orders, Seller shall invoice Buyer prior to shipment on payment terms of cash in advance, except where open account credit is established and maintained to Seller’s satisfaction, in which case payment terms shall be net thirty (30) calendar days from date of shipment. All payments shall be in U.S. Dollars. Buyer shall make all payments as provided herein without regard to whether Buyer has made or may make any inspection or use of any Products. No discounts or setoffs shall be made by Buyer against any invoices unless approved in advance by Seller. Any invoiced amount which is not paid when due may bear interest at the rate of one and one-half percent (1-1/2%) per month or the highest rate then permitted by law, whichever is less, until paid in full. Seller reserves the right to exercise any of its lawful remedies if Buyer does not make payments when due. Buyer shall promptly reimburse Seller for all costs and expenses, including actual attorneys’ fees, all costs (whether or not recoverable as court costs), and expert fees, incurred by Seller in collecting sums due it hereunder.

Q: PATENTS:

Seller agrees to settle or defend any suit or proceeding brought against Buyer insofar as such suit or proceeding is based on a claim that any Product constitutes direct infringement of any issued United States patent. Seller shall pay all damages and costs finally awarded therein against Buyer, provided Seller is informed by Buyer in writing within ten (10) calendar days after receipt by Buyer and furnished a copy of each communication, notice or other action relating to the alleged infringement and is given all authority (including the right to exclusive control of the defense of any suit or proceeding), information and assistance necessary to settle or defend such suit or proceeding. In the event such Product or any part thereof is, in such suit, held to constitute infringement and the use of such Product or part thereof is enjoined, Seller shall, by its own election and at its own expense, either (a) procure for Buyer the right to continue using such Product, or modify it so that it becomes non-infringing, or (b) remove such Product, or part thereof, and grant Buyer a credit thereon and accept its return. Seller shall not be obligated to settle or defend any suit or proceeding, or be liable for any costs or damages, if the Buyer is in breach of any term herein or the alleged infringement arises out of compliance with Buyer’s specifications or any addition to or modification of the Product after delivery thereof or from use of the Product or any part thereof in conjunction with other goods or in the practice of a process. Seller’s obligations hereunder shall not apply to any alleged infringement occurring after Buyer has received notice of such alleged infringement unless Seller thereafter gives Buyer express written consent for such continuing alleged infringement. Seller shall not be bound in any manner by any settlement hereunder made without its prior express written consent, NOR SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF PATENT INFRINGEMENT. Seller’s liability hereunder shall not exceed the purchase price paid by Buyer for the allegedly infringing Product. If infringement is alleged prior to completion of delivery of a Product, Seller may decline to make further shipments without being in breach of this Agreement. THE FOREGOING STATES THE SOLE AND EXCLUSIVE LIABILITY OF SELLER FOR PATENT INFRINGEMENT AND IS IN LIEU OF ANY AND ALL REPRESENTATIONS, WARRANTIES, OR CONDITIONS EXPRESS OR IMPLIED, IN REGARD THERETO. Buyer agrees, at its expense, to settle or defend and to pay costs and damages finally awarded in any suit or proceeding against Seller based on an allegation that any Product furnished hereunder according to designs or specifications furnished by Buyer infringes any patent, provided Buyer is promptly notified in writing of such suit or proceeding and is given all authority (including the right to exclusive control of the defense of any suit or proceeding), information and assistance necessary to defend or settle any such suit or proceeding.

Q: NOTICES:

All notices and other communications hereunder shall be in writing and shall be mailed by overnight carrier (such as Federal Express or Express Mail), postage prepaid, to the parties hereto at their respective designated addresses, subject to the right of either party to change such address upon ten (10) calendar days prior written notice. Such notice shall be effective five (5) business days after transmission.

Q: NON-WAIVER OF DEFAULT:

No failure by Seller to insist on strict performance of any term or condition hereof shall constitute a waiver of such term or condition or any breach thereof, nor shall such failure in any way affect Seller’s legal remedies with respect to any default by Buyer hereunder.

Q: NO LICENSE:

Neither this Agreement nor purchase of any Products hereunder shall be construed to confer upon Buyer or its customers any license under any patent, intellectual property, or other proprietary rights of Seller, except the right to use such goods for the purposes for which they are sold.

Q: LIMITED WARRANTY; SUITABILITY

(a) Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Products (1) shall be free of defects in materials and workmanship for a period of one (1) year (the “Warranty Period”) from date of shipment to Buyer; and (2) shall be free of liens and encumbrances when shipped to Buyer. Seller’s warranties will not apply to any Product with respect to which there has been (i) improper installation, (ii) failure to provide a suitable operating environment, (iii) use of the Product for purposes other than that for which it was designed, (iv) failure to monitor or operate the Product in accordance with applicable Seller specifications and good industry practice, (v) unauthorized attachment or removal or alteration of any part of the Product, (vi) unusual mechanical, physical or electrical stress, (vii) modifications or repairs done by other than Seller, (viii) mishandling during shipment of the Product; or (ix)any other abuse, misuse, neglect or accident. In no circumstance shall Seller have any liability or obligation with respect to expenses, liabilities or losses associated with the installation or removal of any Product or the installation or removal of any components for inspection, testing or redesign occasioned by any defect or by repair or replacement of a Product. (b) Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) calendar days after discovery) of the failure of any Product to conform to the warranty set forth above, shall describe in commercially reasonable detail in such notice the symptoms associated with such failure, and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such Product. Unless otherwise directed in writing by Seller, within thirty (30) calendar days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship it to Seller. (c) Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s option, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation costs incurred for Product returned but found by Seller not to be defective. Modification or repair of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair or replace Products to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Products less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period. THESE REMEDIES SHALL BE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER MAKES NO OTHER REPRESENTATIONS, OR WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY OTHER REPRESENTATIONS, WARRANTIES, OR CONDITIONS FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES OF ANY KIND WHATSOEVER, OR CLAIMS OF ANY THIRD PARTIES. (d) Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to, or arising from, Buyer’s products which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost or expenses (including reasonable legal fees) attributable to Buyer’s products or representations or warranties concerning same.

Q: LIMITATION OF LIABILITY AND INDEMNITY:

NOTWITHSTANDING ANY OTHER PROVISION HEREIN OR IN ANY OTHER DOCUMENT OR COMMUNICATION, (A) SELLER’S LIABILITY AND OBLIGATIONS WITH RESPECT TO ANY CLAIM(S) RESULTING OR ARISING FROM OR RELATING TO THIS AGREEMENT, WHETHER IN CONTRACT, NEGLIGENCE. STRICT LIABILITY, TORT OR OTHERWISE, AND EVEN IF BUYER’S EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE, SHALL IN NO EVENT EXCEED IN THE AGGREGATE THE TOTAL PURCHASE PRICE RECEIVED BY SELLER FOR THE PRODUCTS (OR, IN THE CASE OF OBLIGATIONS ARISING FROM OR RELATING TO PARTICULAR PRODUCTS OR SERVICES RENDERED IN CONNECTION HEREWITH, THE PURCHASE PRICE OF SUCH PRODUCTS OR AMOUNT RECEIVED BY SELLER FOR SUCH SERVICES, RESPECTIVELY), AND (B) SELLER SHALL IN NO EVENT BE LIABLE TO BUYER OR ANY OTHER PERSON OR ENTITY, WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHERWISE, FOR SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND WHATSOEVER, OR CLAIMS OF ANY THIRD PARTIES. By accepting delivery of the Products ordered, Buyer agrees that it indemnifies and holds harmless Seller from and against all claims, loss, damage and liability, including without limitation for personal injury, property damage and/or commercial loss of whatever kind, directly or indirectly arising from or relating to the hazards inherent in Buyer’s facilities or activities.

Q: GENERAL:

The terms and conditions set forth herein as well as any additional terms and conditions as may be printed on the face of Seller’s order acknowledgment constitute the sole and entire agreement between Seller and the buyer (“Buyer”) of goods and/or services from Seller with respect to the subject matter hereof. Any term or condition in any printed form of Buyer, including but not limited to any order, confirmation or other document, which is in any way inconsistent with or in addition to the terms and conditions hereof is hereby expressly rejected, and Seller’s acceptance of any offer or order of Buyer is hereby expressly made in reliance on Buyer’s assent to all terms and conditions hereof without variation or change. If Buyer objects to any of the terms or conditions hereof, such objection must be made in writing and received by Seller within five (5) calendar days after placing an order. Failure to so object shall be conclusively deemed to be acceptance of the terms and conditions hereof. Seller’s failure to object to any term or condition in any oral or written communication from Buyer, whether delivered before or after the date hereof, shall not constitute an acceptance thereof or a waiver of any term or condition hereof. Electronic commerce transactions between Buyer and Seller will be solely governed by this Agreement, and any terms and conditions on Buyer’s internet site will be null and void and of no legal effect on Seller. All correspondence pertaining to this order, or to any of the terms and conditions covered by this order, will be in the English language. Goods are provided pursuant to Seller’s part numbers.

Q: FORCE MAJEURE:

Seller shall not be liable for delay in performance or nonperformance of any of its obligations hereunder, in whole or in part, if such performance is rendered impracticable by the occurrence of any contingency or condition beyond the control of either Seller or Seller’s suppliers, including without limitation war, sabotage, embargo, riot, terrorism, or other civil commotion, failure or delay in transportation, act of any government or any court or administrative agency thereof (whether or not such action proves to be invalid), labor dispute (whether or not involving Seller’s employees), accident, fire, explosion, flood, earthquake or other casualty, shortage of labor, fuel, energy, raw materials or machinery or technical failure. If any such contingency or condition occurs, Seller may allocate production and deliveries in any reasonable manner and may include in such allocation any regular customers, whether or not then under contract. If, as a result of any such contingency, Seller’s performance is delayed by more than six (6) months, the prices set forth herein shall be subject to appropriate adjustment by Seller.

Q: ENTIRE AGREEMENT; MODIFICATION:

This Agreement supersedes all prior written and oral agreements and understandings between Seller and Buyer with respect to the Products and services specified herein. No representation or statement not contained herein shall be binding upon Seller as a representation, warranty or condition or otherwise. No addition to or waiver, modification or cancellation of, any provision hereof shall be binding upon Seller unless in writing and signed by a duly authorized representative of Seller.

Q: DELIVERY, TITLE PASSAGE AND INSURANCE:

(a) Delivery. Delivery or shipping dates are approximate only and merely represent Seller’s best estimate of the time required to make delivery or shipment. Time is not of the essence with respect to the transaction(s) covered by this Agreement, except with respect to Buyer’s obligation to make all related payments. Seller will not be liable for any loss or expense (incidental, indirect, economic, consequential or otherwise) incurred by Buyer as a result of any delay in delivery for any reason other than arbitrary refusal by Seller to perform. Seller reserves the right to make partial deliveries and ship in advance of shipping date. Lead time on orders and rescheduling are governed at Seller’s discretion. (b) Title Passage for Sales. Except as otherwise expressly stated herein, all deliveries of products will be FCA Seller’s plant. For orders placed by purchase order, delivery will be via a carrier selected by Buyer at its option, or otherwise by Seller, freight collect, to Buyer. For electronic commerce orders, delivery will be via a carrier selected by Seller and all delivery costs will be charged to Buyer. All deliveries will be packed in Seller’s standard commercial shipping packages. In all such cases title and risk of loss or damage will pass to Buyer upon Seller’s delivery of the Products to the carrier for shipment to Buyer and no loss or damage will relieve Buyer of any obligation hereunder, including payment for lost or damaged Products. Charges for shipping may not reflect net transportation costs paid by Seller. Buyer shall reimburse Seller for any and all costs of storage incurred by Seller after the date that Seller is prepared to make shipment. (c) Insurance. Buyer will pay, or reimburse Seller for, all insurance on the Products. Any insurance proceeds collected by Buyer for Seller’s account will be promptly remitted to Seller in U.S. Dollars. Any insurance policies purchased, whether by Buyer or Seller, will be for the benefit of Seller, whether or not Seller is named as an insured in such policies, until title and risk of loss or damage to the Products pass to Buyer. Where possible, all insurance policies will provide that they are for the benefit of Seller and Buyer “as their interests may appear.”

Q: CANCELLATION:

Neither this Agreement nor any release hereunder is subject to cancellation by Buyer except upon (a) written request of Buyer and (b) written approval of Seller. Because Seller’s expenses related to cancelling firm orders are dependent upon (i) Seller’s inventory carrying costs, (ii) the likelihood of Seller quickly selling the subject Products to other buyers, (iii) Seller’s other related out-of-pocket costs, and (iv) administrative costs, Seller may charge Buyer a cancellation fee of 15% if cancellation occurs before shipment and a cancellation fee of 30% if cancellation occurs after shipment. Seller reserves the right, by written notice of default, to cancel any order, without liability to Buyer, in the event of the happening of any of the following: (a) insolvency of Buyer, (b) the filing of a voluntary petition in bankruptcy by Buyer, (c) the filing of an involuntary petition to have Buyer declared bankrupt, (d) the appointment of a receiver or trustee for Buyer, (e) the execution by Buyer of an assignment for the benefit of creditors, (f) the discontinuance of business by Buyer, or (g) the sale by Buyer of the bulk of its assets other than in the usual course of business.

Q: BUYER’S FINANCIAL CONDITION:

This Agreement and all shipments made hereunder shall at all times be subject to the approval by Seller of Buyer’s financial condition. If the financial condition of Buyer at any time becomes unsatisfactory to Seller, in Seller’s sole discretion, or if Buyer fails to make any payment when due, in addition to any other rights Seller may have, Seller may defer or decline to make any shipment or shipments hereunder or may condition any such shipment upon receipt of satisfactory security or cash payments in advance.

Q: ASSIGNMENT:

Buyer may not transfer or assign this Agreement or any interest herein, by operation of law or otherwise, without the prior express written consent of Seller. Any attempted transfer or assignment without such consent shall be void. Seller may assign its rights and delegate its duties hereunder.

Q: APPLICABLE LAW/JURISDICTION & VENUE:

This Agreement and the sale of goods and services hereunder shall be governed by and construed in accordance with the laws of the State of California without regard to its conflicts of laws principles. By purchasing Products from Seller, Buyer expressly agrees to and consents to the jurisdiction of the State of California and to venue in the courts of San Diego, California for any legal proceeding arising out of or relating to the sale of Products by Seller to Buyer including, without limitation, any action by Seller to collect any amount owed to it by Buyer. The United Nations Convention on Contracts for the International Sale of Goods will not, for any purpose, govern or apply to the sale of goods and services or any transactions, performance or disputes hereunder.

Q: ACCEPTANCE; RETURNS:

Buyer shall inspect Products promptly upon their receipt. Unless Buyer notifies Seller in writing within thirty (30) calendar days after the receipt of Products or the rendering of services that the Products or services are nonconforming, describing the nonconformity in commercially reasonable detail, Buyer shall be deemed to have accepted the Products or services. Acceptance as stated shall constitute acknowledgment of full performance by Seller of all its obligations hereunder. No Products delivered and accepted under this Agreement are subject to return except upon (a) written approval of Seller and (b) payment of a fair and equitable restocking charge as determined by Seller’s restocking charge policy at the time of return.